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REFUND POLICY

XCOVER REFUND PROTECTION VIA COVER GENIUS

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  • NEW FOR 2025: Entrants will now be able to purchase refund protection when they register for our WUU and WAI events. This is charged at 8% of the entry fee and covers you if you need to withdraw from our events.

  • Xcover participant Terms and Conditions are available to view HERE.

  • Xcover information on making a claim can be viewed HERE

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  • We're keeping it simple - Either you have refund protection, or you choose not to. If you do not have refund protection and need to withdraw for any reason, you will receive a 50% refund ONLY at any time after you've registered prior to July 1st

  • From July 1st there are NO REFUNDS (unless you have refund protection)

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DEFERRALS/CANCELLATIONS

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  • There are NO TRANSFERS/DEFERRALS to the following year! If you have purchased refund protection, you will be entitled to a full refund either way.

  • Pregnancies between day of entry and race day can contact thewuu2k@gmail.com to discuss deferral options (even if they have taken out refund protection)

  • No refunds if we have to cancel due to severe weather/natural disaster

  • No refunds will be given 2 weeks prior to 9am Rego day of each event

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Changing categories

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  • There are absolutely NO category changes after July 1st.

  • Entrants can downgrade at any stage although PLEASE NOTE that after June 1st will incur a $25 admin fee. Please note you will not receive any refund on your original entry fee for downgrading.

  • Entrants can upgrade at any stage. You just pay the difference. PLEASE NOTE that after June 1st will incur a $25 admin fee also.

  • Entries can be transferred to another runner for free for the first 4 months of entries opening (Until June 1st). After this, a $25 admin fee applies. No transfers 2 weeks out from race day. To transfer, simply log back into Eventplus to initiate.

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